Business Development, Education and/or Training, Project Management/Program Development
4 Year Degree
We are seeking a Director, TRAIN Learning Network and Programs, who will lead the TRAIN Learning Network and Programs Unit (TRAIN) and develop and execute a strategy to grow the business.
TRAIN is a national learning network that provides thousands of quality training opportunities to more than one million professionals who protect and improve the public's health.
Powered by the Public Health Foundation (PHF), the TRAIN Learning Network brings together agencies and organizations in the public health, healthcare, and preparedness sectors to disseminate, track, and share trainings for the health workforce. At the core of this network is a shared technology solution—a customized learning management system (LMS)—that allows for interaction and content-sharing across different agencies and organizations.
The TRAIN Learning Network is comprised of the following three major components:
TRAIN Affiliates: There are currently 29 TRAIN affiliate agencies, including health and preparedness agencies in 26 states and 3 federal agencies—the Centers for Disease Control and Prevention (CDC), Medical Reserve Corps (MRC), and Veterans Health Administration (VHA). These agencies pay a subscription fee to operate branded portals on the TRAIN LMS platform, and work together to coordinate and share trainings, as well as identify and bridge training gaps as a community.
TRAIN Course Providers: Government agencies, academic institutions, professional associations, non-profits, and other institutions develop; and post content on TRAIN. Many courses offer CEs.
TRAIN Learners: More than 1.3 million public health, healthcare, and preparedness professionals from all US states and territories, as well as 177 other countries are registered users on TRAIN.
The successful operation of TRAIN depends upon the leadership of PHF’s TRAIN team and a technology partner that builds, hosts and maintains the TRAIN LMS.
The TRAIN Learning Network is currently funded with affiliate subscription fees and grant funding.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Lead efforts to expand the TRAIN Learning Network, and ensure a healthy financial environment.
Expand TRAIN’s penetration into other markets/sectors.
Set and achieve business and financial goals and objectives.
Work with PHF Senior Leadership to set and achieve performance goals and metrics for quarterly and annual sales, retention of TRAIN Affiliates, business development, and marketing activities.
Develop and lead a business development strategy to achieve financial targets in conjunction with the Director of Strategic Communications.
Identify and secure funding, including tracking and responding to RFP’s and other announcements, and preparing proposals.
Develop and implement a customer relationship strategy to maintain existing affiliate and partner relationships and to bring in new affiliates and partners.
Work with the PHF Business Operations Unit to streamline the TRAIN affiliate subscription contracting process, including adding TRAIN to government procurement vehicles such as the GSA Schedule.
Negotiate contracts in conjunction with the PHF Business Operations Unit.
Conceptualize, oversee development, and implement new products and services to expand TRAIN’s customer base and revenue.
Leadership and Management
Under the direction of the President/CEO, assist in the development and implementation of PHF’s strategic goals.
Implement, expand, and refine the vision for TRAIN.
With assistance from the TRAIN Assistant Director, oversee daily operations of TRAIN.
Develop and maintain effective teamwork among staff and other stakeholders.
Collaborate with PHF Senior Leadership in preparing reports documenting TRAIN activities and outcomes.
Prepare and deliver presentations on TRAIN to the PHF Board of Directors and external stakeholders.
Product and Project Management
Provide strategic oversight and set the direction for the second development phase (and all subsequent phases) of the new TRAIN LMS.
Provide management oversight of staff tasked with carrying out TRAIN Learning Network operations, including:
Ongoing technical assistance to TRAIN affiliates, course providers, and partners
Course approval and maintenance activities
Subscription fee billing, in conjunction with PHF Business Operations
Communications and outreach activities to promote TRAIN and encourage collaboration with TRAIN affiliates, course providers, and partners
Vendor management to ensure quality technical support
Provide oversight of staff managing grant-funded projects, including ensuring that goals, objectives, and reporting are of high quality and completed on time and within budget.
Develop and prepare the annual TRAIN budget.
Other Responsibilities and Opportunities
Maintain professional and technical knowledge of e-learning (e.g., attending workshops, client conferences, reviewing professional publications, establishing personal networks, benchmarking state-of the art practices, participating in professional societies).
Have a broad understanding of what our competitors are doing in terms of innovation and new business products in the e-learning and learning management system markets.
KEY EXPERIENCE REQUIREMENTS
Bachelor’s degree from an accredited college or university. Master’s degree or other advanced degree preferred.
Ten plus years of progressive work experience leading strategic business development and operations initiatives and teams in a not-for-profit and/or association environment. Experience in the training, or online education field. Knowledge of learning management systems and continuing education a strong plus.
Complex vendor and/or contract negotiations experience. Experience working with GSA Schedules a plus.
Extensive experience developing and successfully executing business development and marketing strategies. Experience growing a membership base is a plus.
Experience overseeing products, services development, and innovative initiatives.
Experience developing and effectively managing operations, marketing and business development budgets of over $1M.
Extensive experience building and fostering strong relationships with customers, members and clients that result in a high rate of client satisfaction and retention.
Experience working with health-care or public health government agencies or organizations a plus.
Strong decision making and decision making facilitation skills.
Effective internal/external, verbal and written communication.
Experience creating and delivering presentations to external and internal audiences.
KEY FACTORS & BEHAVIORIAL TRAITS:
Leadership – Effective role model and coach, provides constructive feedback, inspires people to achieve higher levels of performance, creates an environment in which high-quality work is performed and business growth is promoted, and motivates others with new ideas and ways of accomplishing goals.
Innovation – Creative strategic thinking; articulates new ideas and vision; fosters and initiates new ideas, methods, and solutions; creates new and effective processes and systems to foster new ideas and methods.
Business Acumen – Imports relevant new concepts and approaches, analyzes the consequences of decisions and actions before taking them, exercises good judgment in determining when and how much risk should be taken, continually works towards achieving efficiency and profitability).
Strategic Thinking – Develops strategies to achieve team and organizational goals.
Organization Awareness – Strives to understand the culture, climate and politics of an organization, recognizes what is and is not possible, predicts how own actions will affect individuals and groups.
Management – Effective at getting the most out of people and PHF’s resources, works to clarify and manage expectations, directs work streams, assumes accountability for project and program execution, supports the development of others, and oversees staffing and succession needs of the organization.
Execution Orientation – determines what needs to be done, anticipates/mitigates obstacles, and follows through to completion.
PHF Staff Values: PHF staff has created an environment of strong organizational values of putting people first, excellence in the work we do, open and honest communication, and being supportive of one another. The one-page document articulating our staff values can be viewed at: http://www.phf.org/AboutUs/Pages/Staff_Values.aspx.
Our employees are provided the opportunity to grow with us. We strive to instill qualities necessary for a successful career in public health through challenging projects that will provide you the opportunity to enhance your skills and career, while furthering the great work of the Public Health Foundation. In addition, we offer a comprehensive benefits package, including a competitive salary for that outstanding candidate!
The Public Health Foundation (PHF), a private, non-profit, 501(c)3 organization based in Washington, DC, improves the public’s health by strengthening the quality and performance of public health practice. Since 1970, PHF has developed effective resources, tools, information, and training for health agencies, organizations, and individuals to help improve performance and community health outcomes....
PHF is an independent, non-membership organization, governed by an 11-member Board of Directors composed of two state health officers, two local public health officers, one local board of health member, and six individuals from academic, private sector, and other public health agency settings.